Please Complete the form below

- Step 1 of 22

Hello! Welcome to Tier 3! - we're all excited to start working with you and your team! We need to grab a few details to help get everything setup and make sure we are contacting the correct people. This short intake process will only take a few minutes. Regards, Tier 3 Team

First up, what’s your first name? *

Great what’s your last name? *

What's your business email address? *

And, what's your best phone number? *

Ok - great - now for some general company stuff.

What's the official business name that you'd like displayed on your invoices? *

What's your main company phone number? *

What's the physical address of your head office? *

What's your postal address? *

(If this is the same as your last answer - just write "Same as Above")

What are your operating hours? *

(This is so our team knows when we should and shouldn't call)

Are you the Primary IT Contact of your business? *

(The Primary IT Contact is the person we will talk to about things like approving new user accounts, billing changes, authorized contact changes, security issues and anything else business related)

“Great - we'll set you up as the Primary IT Contact.”

Ok - what's the first name of your companies Primary IT Contact? *

What's <primary>'s last name? *

Finally - what's primary IT contact's mobile phone number? *

List any other people in your business that you'd like to authorize to have full access to your account *

(Please list their First Name, Last Name, Mobile Phone Number and Email Address on separate line items in the box below. If you ever need to remove any of these people, please just let us know. We will only accept changes to the Authorized Contact list from the Primary IT Contact)

Ok - great - next up we need to find out where to send Invoices to (so we can make sure our team gets paid so we can eat ).

So, what's the first name of your Accounts Payable person? *

And, what's Accounts Payable person last name? *

What's their best phone number? *

Finally, what's their best email address? *

Great , thanks - we're nearly finished so hopefully you're enjoying your coffee (or green smoothie ). These next few questions are optional, however they help us tailor things to help us give you the best experience we can.

First up, if we could wave a magic wand and solve the 3 most frustrating things in your business with Technology, what would they be? *

(no promises, but it might give us some ideas for where we can help you get the most impact)

If you've worked with an MSP / Outsourced IT Service Provider before, what did you love about working with them? *

(E.g. Their engineers always answered the phone directly when we called)

And, on the flipside - what (if anything) frustrated you about working with them? *

(E.g. They never answered the call and always took ages to call us back)

Is there anything else we should know that could help us deliver an exceptional service to you? *

Please Complete the form below

Hello! Welcome to Tier 3! - we're all excited to start working with you and your team! We need to grab a few details to help get everything setup and make sure we are contacting the correct people. This short intake process will only take a few minutes. Regards, Tier 3 Team

Ok - great - now for some general company stuff.

“Great - we'll set you up as the Primary IT Contact.”

Ok - great - next up we need to find out where to send Invoices to (so we can make sure our team gets paid so we can eat ).

Great , thanks - we're nearly finished so hopefully you're enjoying your coffee (or green smoothie ). These next few questions are optional, however they help us tailor things to help us give you the best experience we can.

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