We’d love to give you an easy answer, but the cost is different for every business. Cost is determined by things like how many people work at your company, how many devices (computers, phones, printers, tablets, etc.) that need to be managed, whether any equipment needs to be upgraded, and how complex your network and office setup is, how many locations your business has, the programs you use, the level of support needed, and many other factors that make each partnership different.

We design our solutions to the unique needs of your business. We aren’t a one-size-fits-all shop like many other managed service providers.

Your monthly cost could range from a few hundred to a few thousand dollars. We price our services per user covered. We know you want more, but unfortunately, we can’t give a more accurate answer than this until we get to know your company and its needs through a consultation.

What business doesn’t like to say they’re different and better than all their competitors? The truth is every IT provider is the right match for some, and not for others.

Here are some of those ways:

• We’re 100% local and US-based. You’ll always work with a member of our team, not someone in a call center or overseas.
• We’re small enough to build deep and personalized connections with the companies we work with; our clients are never just a number. However, we’re also large enough to have a team full of experts in every technology, be able to offer 24/7/365 support, and adopt new technology quickly. We strive to always balance personal connection with top-tier service as we grow.
• Many managed service providers only operate at the IT support level. They will fix and prevent technology problems, and that’s it. This is great for some, but we wanted to go further. We regularly meet with our clients to learn about their challenges, goals, and hopes for the business. We then design technology plans and systems that support and drive these goals. Instead of just being “the IT support people”, our goal is to become a valued partner to all our clients.
• The IT service industry is known for burnout. Too frequently employees are overworked and underappreciated, leading to poor support and unhappy clients + service teams. Keeping our employees happy and satisfied through competitive pay, ongoing training, and career-building opportunities, family support, work/life balance, benefits, team-building, and a great culture is a huge priority. When our people are happy, they provide our clients with unmatched service.

Tier 3 Partners has been around since 2011, and we’ve been in business for 12 years because we’ve worked hard to build a reputation for quality and service.

We’re also lucky to have clients that appreciate what we do and aren’t afraid of sharing their feelings – We’re also happy to provide client reference lists on request.

And unlike many IT service providers, we are 100% local and US-based.

Our focus is on unmatched quality and service for our clients. We do not take on every company that comes our way. Our client list is kept limited on purpose so that we can provide quality solutions for those we do work with.

Unlike many “inexpensive” outsourced IT support providers, we include everything under our monthly rate. Those cheaper companies often look great at first, until they start adding costs for services that are needed outside of your contract.

We hire the best and ensure they can provide the best service to our clients. Training, benefits, a supportive environment, and competitive pay keep our team happy.

We will never be the cheapest solution, nor do we want to be. If you’re shopping for the most inexpensive company we would not be a good fit. We are a premium solution for companies who appreciate the quality and innovation we offer.

We work with a variety of businesses in nearly every industry. But in general, these are the qualities we look for in a potential managed technology partner:

• Size: 10-500 employees
• Identity: Driven to grow, optimize, streamline, and become more successful. Understands that technology is a fundamental part of the modern workplace and can help accomplish high-level business goals. Wants to focus on doing what they do best, and outsourcing the rest.